Shipping policy

Last Updated: October 16, 2026

At Naveeria (operated by Naveeria LLC), we want shopping with us to be clear and easy from start to finish, and that includes knowing exactly how and when your order will arrive. We offer free shipping on all orders within the contiguous United States (all states except Alaska and Hawaii).

Shipping Locations

This Shipping Policy applies to orders delivered within the contiguous United States (all states except Alaska and Hawaii). We do not currently ship to Alaska, Hawaii, U.S. territories, or international addresses.

Delivery Times

Order Cutoff Time: 2:00 PM ET. Orders placed after this time are processed the next business day, which may add one day to your delivery estimate.
Order Handling Time: 1–2 business days (Monday to Friday). Once your order is processed, it is handed to one of our trusted carriers.
Transit Time: 4–6 business days (Monday to Friday).
Estimated Delivery Time: 5–8 business days.

Please keep in mind that delivery times are estimates and can vary because of factors outside our control.

Made-to-Order Items

Products marked “Made to Order”, such as our custom-built beach and pool wheelchairs, are built specifically for you after you order, so the delivery times above do not apply. After you place your order, we will contact you to confirm your measurements and options and let you know the expected build and delivery time. Your item ships once it has been built, and shipping is still free.

Carrier Services

We work with reliable carriers to deliver orders across the contiguous United States (all states except Alaska and Hawaii), including USPS, UPS, and FedEx.

Shipping Costs

Free Shipping: Every order within the contiguous United States (all states except Alaska and Hawaii) ships free, with no minimum order amount.
Other Destinations: We do not currently offer paid shipping to destinations outside our delivery area.

Delivery Issues

If anything goes wrong with your delivery, such as a delay or a missing package, please contact our customer service team right away. We will work with you and the carrier to make sure your order reaches you safely.

Tracking Your Order

Once your order ships, you will receive an email confirmation with your tracking number. You can follow your shipment anytime on our Order Tracking Page.

Changes to This Policy

We may update this Shipping Policy at any time. Any changes will appear on this page with a revised Last Updated date, so we encourage you to check back from time to time. Continuing to use our website after changes are posted means you accept the updated policy.

Questions?

Visit our FAQ page or contact our customer support team for help.

Contact Information

Company Name: Naveeria LLC
Store Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Store Email: support@naveeria.com
Store Phone: +1 567-339-2909
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (ET)
We do our best to reply to your e-mail within 1–2 business days.